Welcome to Our Help Site

• How do I qualify for a free catalogue each year?
• How do I request a Kings Seeds catalogue?
• I have not received my copy of the Kings Seeds catalogue?
• When is your new catalogue available?

• Can I track my order?
• Can you send orders to PO Box addresses?
• Do you have Click n Collect?
• Do you offer free shipping?
• How long will it take to get my order?
• How much will it cost to deliver my order?
• How soon will my order be despatched?

See all articles in Delivery →

• How long is my gift card valid for?

• Do you send seed overseas?

• Can I add to my order once it has been placed?
• Can I amend my order once it has been placed?
• How do I find an item and add it to my shopping cart?
• How do I view what is in my shopping cart?
• I cannot login?
• I cannot remember my password
• I need to change my contact details?

See all articles in Online Shopping →

• Order Form Link

• Can hybrids be organically certified?
• Can I get a declaration for my organic certification audit?
• Do you have organic seed?

• Can I pay by internet banking?
• Do you keep bank account details on record?
• How do I know my bank account details are secure when shopping online?
• How do I know my credit details are secure when shopping online?
• I don't want to order online. What other ways can I place an order?

• Are your seeds genetically modified?
• Are your seeds treated?
• Do you sell garlic seed?
• Do you sell mint seed?
• Do you sell potato seed?
• I cannot find a product on your website?
• Should I buy seed off Trade Me?

See all articles in Product →

• Can we sell your seeds for fundraising?
• Do you offer discounts to charities for purchasing seeds?
• Do you offer discounts to community gardens for purchasing seeds?
• Do you offer discounts to early childhood centres (ECE) for purchasing seeds?
• Do you offer discounts to schools for purchasing seeds?

• How can I successfully germinate my seed?
• How long can I keep my seed for?
• How many seeds are in each packet?
• I sowed my seed and nothing germinated or only a few seedlings emerged?
• Once I have opened my seeds how should I store the packet?
• The information on your seed packets is generic. How do I find the specific growing information for the seed?
• There is not enough seed in my packet?

See all articles in Sowing →

• Are there any discounts for large orders?
• Can I choose two or more free packets of the same variety?
• How can I find out about special offers from Kings Seeds to help me save on my seed shopping?
• How do I claim my free packets?
• How do I sign up to receive the blog?
• How do I sign up to receive the newsletter?
• I shop regularly with Kings Seeds are there any special offers for loyal customers?

See all articles in Special Offers →

• Do you offer a seed subscription?

• Can I obtain a wholesale pricelist?
• Can I order larger quantities of seed?
• Can I purchase your seed and then sell it myself in your packets?
• Can I purchase your seed in bulk and then pack it up and sell it myself?
• Do I get a discount for buying in bulk?
• How do I order a product that is not within Kings Seeds standard range?
• How do I set up an account as a wholesale customer?

See all articles in Wholesale Enquiries →